Searching for the best dementia care homes in South Africa is rarely a casual decision. It is often made during a time of emotional strain, uncertainty, and deep concern for a loved one’s safety, dignity, and quality of life. Families are not just looking for a dementia care facility. They are looking for trust, reassurance, and a place where their loved one will be genuinely cared for as a person, not managed as a condition.
At Livewell Estates, families often describe their experience not in terms of services or amenities, but in terms of how it feels. Their words speak to safety, compassion, connection, and peace of mind. It is through these lived experiences that Livewell has come to be recognised by many families as one of the best dementia care homes in South Africa.
Dementia care that makes a visible difference
One of the strongest themes that emerges from families is the visible change they see in their loved ones after moving to Livewell. Dementia care is complex, and progress is not measured by cure, but by wellbeing, emotional stability, and dignity.
As one family member from Livewell Bryanston shares:
“My dad has been at Livewell Bryanston for nearly three years, and the improvement we have seen in him since he first arrived has been remarkable. The care, patience, and dedication of the staff have made a huge difference, not only in his wellbeing but also in how supported we as a family feel.”
This experience reflects Livewell’s focus on personalised dementia care, where routines, activities, and emotional support are tailored to the individual. Rather than applying a one-size-fits-all approach, carers take time to understand each resident’s needs, history, and personality.
Another family describes a similar transformation:
“My mother is 93 and has lived at Livewell for the past 3 years. She use to be at another facility where she was extremely depressed and unhappy. From the first day at Livewell she has made a complete turn around. She is happy, loves her carers and enjoys all the pets that are allowed on the premises. We could not have made a better choice!”
For families, seeing a loved one regain a sense of happiness and connection is often what confirms they have found the right dementia care home.
Dementia care that feels like home, not an institution
Many families worry that moving a loved one into care will feel clinical or impersonal. Livewell’s estates in Bryanston and Somerset West are intentionally designed to feel like a home, offering calm, secure environments where residents can settle into familiar routines.
Families consistently highlight this sense of comfort and belonging. One family member describes their experience at Livewell Bryanston in these words:
“Livewell truly feels like family to us — the staff are warm, compassionate, and always go the extra mile to make sure residents are comfortable, engaged, and treated with dignity. The environment is safe, peaceful, and filled with meaningful activities that keep residents stimulated and happy.”
At Livewell Somerset West, families echo the same sentiment:
“The facilities are excellent at Livewell. It feels like home away from home. Excellent attention is given to each individual in their care.”
This balance between safety and warmth is central to what many families consider when choosing the best dementia care homes in South Africa. A secure environment alone is not enough. Residents need to feel settled, respected, and emotionally supported.
Trust, transparency, and family involvement
Another defining factor for families is how supported they feel throughout the dementia care journey. Dementia affects not only the individual, but the entire family. Open communication and inclusion help families feel reassured and involved.
As one family member shares:
“As a family, we also receive ongoing support and encouragement, which has made this journey so much easier.”
At Livewell, families are encouraged to remain closely connected. Visits are welcomed, communication is open, and families are contacted promptly if health concerns arise. This transparency builds trust and allows families to make informed decisions alongside the care team.
A Somerset West family member reflects this clearly:
“If there is an incident such as ill health they call the family immediately to allow for options to be discussed. We were allowed to visit any time we could.”
For many families, knowing they are part of the care process is what transforms a care home into a true partnership.
Experienced staff and personalised dementia care
Behind every positive experience is a dedicated team. Dementia care requires patience, consistency, and specialised training. Families often acknowledge the professionalism and compassion of Livewell’s staff, recognising that high-quality dementia care depends on the people delivering it.
As one reviewer notes:
“Livewell have fantastic facilities and team that provide top class support to both residents and families. Special mention to Quito, Sandro and Alice. Highly recommended!”
At Livewell, care teams work closely together to ensure residents receive holistic support that addresses physical health, emotional wellbeing, and daily comfort. This integrated approach is a key reason families feel confident recommending Livewell to others searching for the best dementia care homes in South Africa.
Supporting what matters most to residents
Small details often make the biggest difference. Allowing residents to keep beloved pets, honouring personal routines, and creating opportunities for meaningful engagement help residents maintain a sense of identity and belonging.
As one family shares:
“My father resides here, he has Dementia. The best decision I’ve ever made to rehoming him here. And he even has his beloved dog with him, as they allow pets.”
These choices reflect Livewell’s belief that dementia care should preserve what matters most to each individual, rather than asking them to fit into a rigid system.
Why families recommend Livewell Estates
When families describe why they would recommend Livewell, their words consistently return to trust, compassion, and peace of mind.
As one family concludes:
“We are extremely grateful for everything Livewell has done for our dad, and we would wholeheartedly recommend them to anyone looking for quality, loving care for their loved ones.”
For families navigating one of life’s most difficult decisions, these lived experiences offer reassurance. They reflect why Livewell Estates is regarded by many as one of the best dementia care homes in South Africa, not because of promises made, but because of care consistently delivered.